How to Report Lost Emirates ID Online? Follow Step-by-Step

When the Emirates ID card is lost, its owner must immediately report its loss and issue a replacement card, whether as an Emirati citizen, a resident of the Gulf Cooperation Council countries, or even an expatriate resident from any country in the world.

How to Report Lost Emirates ID Online

Reporting the loss of the Emirates ID card does not take place electronically or online, as the owner of the lost card must go to the nearest customer service center of the Federal Authority for Identity and Citizenship and submit a set of documents so that the customer service team can cancel the card activity and issue a replacement card for the lost one within five days working days.

How to replace lost Emirates ID

To get Emirates ID instead of lost one, you can follow these simple steps: ^[1]

• Step 1: Go to the page for issuing a replacement for someone who has lost an Emirates ID through the website of the Federal Authority for Identity and Citizenship “from here“.
• Step 2: Click on the Start Service button

• Step 3: Log in to the smart services system via your ID number or user name.
• Step 4: Choose the service of issuing a replacement for a lost Emirates ID.
• Step 5: Enter the request data in the fields designated for that.
• Step 6: Attach the necessary documents in the required format and size.
• Step 7: Pay the specified service fee.
• Step 8: Click Submit
• The application will be studied and a replacement ID card will be issued with the same validity period as the lost ID.

Requirements for obtaining a replacement for a lost Emirates ID

To know the documents required to obtain a replacement Emirates ID, you can read the following information:

• Emirati citizens:
  • A copy of the ID card.
  • A personal photo (4.5 x 3.5 cm) with a white background.
  • Birth certificate for citizens younger than 15 years.
  • The passport of one of the parents or the identity card of one of them for those younger than 15 years.
  • Attested social security certificate for security beneficiaries.
  • A valid medical report.
  • The original power of attorney certificate for the person acting on behalf of the client in the event that the person concerned is not present and the application is submitted by a third party (provided that the original passport of the holder of the lost ID card is brought).
• Gulf Cooperation Council residents:
  • Identity card information or a copy of the identity card.
  • A valid passport.
  • A valid original Gulf ID card.
  • A valid original Gulf ID card for one of the parents for those under 21 years of age.
  • Personal photo (4.5 x 3.5 cm) with a white background.
  • Birth certificate for those younger than 15 years.
  • The passport of one of the parents or the identity card of one of them for those younger than 15 years.
  • A valid medical report.
  • The original power of attorney certificate for the person acting on behalf of the client in the event that the person concerned is not present and the application is submitted by a third party (provided that the original passport of the holder of the lost ID card is brought).
  • Original diplomatic/consular card/international organizations membership card for the category of heads and members of diplomatic and consular missions and international organizations located within the country.
  • Document proving residence in the country as provided when issuing/renewing the lost or damaged card.
• Residents:
  • Identity card data or a copy of it.
  • A valid passport.
  • The original residence permit issued.
  • Personal photo (4.5 x 3.5 cm) with a white background.
  • Original birth certificate for those younger than 15 years.
  • Parent’s passport or Emirates ID card for those under 15 years old.
  • Original diplomatic/consular card/membership card of international organizations for the category of heads and members of diplomatic and consular missions and international organizations located within the country.
  • A valid medical report issued by the Ministry of Health or health authorities in the Emirates.
  • The original power of attorney certificate for the person acting on behalf of the client in the event that the person concerned is not present and the request is submitted by a third party (please bring the original passport of the holder of the lost ID card).

Emirates ID Replacement fees

To know the fees of replacement Emirates ID, read the following information:

• ID card replacement fee: 300 AED.
• Urgent service fees through the Customer Happiness Center: 150 AED.
• Service fee: 40 AED.
• Printing office fees: 30 AED.

Emirates ID Replacement link

To issue a replacement for a lost Emirates ID, log in through the link icp.gov.ae and go to the golden services, then log in, choose the desired service, enter the data and pay the service fees, noting that the card that will be issued will have the same validity period as the lost card.

Conclusion

When the Emirates ID card is lost, a report of its loss must be submitted to deactivate it and an application must be submitted to obtain a new card instead, along with providing all necessary records and papers to be obtained within a working period equivalent to five days.