How to Activate Du SIM?

How to Activate Du SIM?
How to Activate Du SIM

Using the SIM card through the Emirates Integrated Telecommunications Company (Du) requires its activation, and this is done through several methods that the company has provided to its customers, such as using the company’s website, the smart application, or visiting the company’s branches spread throughout the various emirates.

How to activate Du SIM

You can activate your Du sim by following these simple steps: [1]

  • Step 1: Go to the official website of Du “from here“.
  • Step 2: Log in to your account by entering your email and password in the correct fields.

how to activate du sim online

  • Step 3: Click on “update ID” icon.
  • Step 4: Enter the SIM card number in the field designated for it.
  • Step 5: Click on “renew now” option.
  • Step 6: Enter the verification code sent to your SIM card number.
  • Step 7: Click on continue icon.
  • Step 8: Enter your national ID data in the designated fields, which are:
    • ID number.
    • Identity expiration date.
  • Step 9: Upload a photo of the front and back sides of the national ID.
  • Step 10: Click on confirm icon.
  • Step 11: Wait for the SIM card to be activated within the next twenty-four hours.

How to activate Du SIM for travelers

To activate Du SIM for travelers, here’s how to do it:

  • Step 1: Insert the SIM card into the designated place on your mobile phone.
  • Step 2: Dial *122# from left to right.
  • Step 3: Select your preferred language.
  • Step 4: Enter your passport number.
  • Step 5: Invalid country name in English as per your passport.
  • Step 6: Enter your arrival date in UAE as stamped on the passport.
  • Step 7: confirm the details entered.
  • Step 8:  Enter your email address.
  • Step 9: The customer will be notified of the success of the operation by sending a message.

See more: how to check du number | du office near me | du quick payment online | du customer care number | du quick pay recharge | how to check du balance

How to activate Du SIM via App

To activate Du sim via the application, you can do these simple steps:

  • Step 1 : Download the Du application through one of the following links:
    • Download the Du application for Android phones through the Google Play Store “from here“.
    • Download the Du application for iPhone through the App Store “from here“.
    • Download the Du application for Huawei phones through the App Gallery store “from here“.
  • Step 2: Install the application, give it the necessary permissions to work, and open it.
  • Step 3: Log in to the application.
  • Step 4: Click on the menu button and choose Manage SIM card.
  • Step 5: Click on the Activate Card option.
  • Step 6: Complete the identity verification process via the digital ID application.

Conclusion

Du provides its customers with many electronic service channels so that they can benefit from the company’s services easily and quickly without the need to visit branches.

Questions & Answers

Is activating the Du SIM free?

Yes, activating the Du SIM is free

What are the Du customer service numbers to activate the SIM card?

Du customer service numbers to activate the SIM are 0097143905555. 800. 155.

What is the du SIM activation code for visitors?

The du SIM activation code for visitors is *122#.

How can I activate my DU SIM online?

Du SIM is activated online through the official website of Du.

Is it possible to activate the du SIM without contacting the du customer service team?

Yes, it is possible to activate the du SIM without contacting the du customer service team through the application or website.

References

[1]https://www.du.aeDu home13 Feb 2025