Du Sim Renewal Registration Online

Du Sim Renewal Registration Online
Du Sim Renewal

Renewing the du SIM registration for customers is important and necessary so that they can stay in touch through their active SIM cards. This is done either through the company’s website or through the company’s smart application after attaching several necessary documents for that.

How to renew Du SIM registration online

To renew Du Sim registration online, you can follow these simple steps: [1]

  • Step 1: Go to the official website of Du “from here“.
  • Step 2: Log in to your account by entering your email address and password.
  • Step 3: Click on the “Login” button.

Du Sim Renewal registration

  • Step 4: Click on the “Update ID” option from the options available within the main menu.
  • Step 5: Click on the phone number to renew registration.
  • Step 6: A confirmation number will be sent to the customer’s phone number for him to enter in the field designated for him.
  • Step 7: Upload a clear photo of both the front and back of your Emirates ID card.
  • Step 8: Make sure the data on the screen is correct and matches your ID card data.
  • Step 9: Choose the phone number from the drop-down numbers registered on your ID card.
  • Step 10: Check the box to agree to the terms and conditions.
  • Step 11: Click on “submit” icon.
  • Step 12: Wait several minutes until you receive a notification that the registration renewal process has been successful.

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How to renew Du SIM registration via App

To renewal Du Sim registration via the application, you can follow these simple steps:

  • Step 1: Download the Du application on your mobile phone depending on its operating system through one of the following links:
    • Download the Du application for Android phones via the Google Play Store “from here“.
    • Download the Du application for iPhone via the App Store “from here“.
    • Download the Du application for Huawei phones via the App Gallery store “from here“.
  • Step 2: Install the app, give it the necessary permissions and open it.
  • Step 3: Click on “Login with UAE PASS”.

Du Sim Renewal registration

  • Step 4: Click on “Confirm” icon.
  • Step 5: Enter your UAE PASS PIN.
  • Step 6: Select the account that you want to login.
  • Step 7: Click on “Proceed to dashboard” icon.
  • Step 8: Click on “Update ID” option from the main menu.
  • Step 9: Click on “Update Now” button.
  • Step 10: Click on “Login with UAE PASS”.
  • Step 11: Chose the number for renewal.
  • Step 12: Check the box to agree to the terms and conditions.
  • Step 13: Click on “Continue” icon.
  • Step 14: Click on “Continue with UAE PASS” icon.
  • Step 15: Activate the “I consent to share this information” button.
  • Step 16: Click on “Allow document sharing” button.
  • Step 17: Enter your UAE PASS PIN.
  • Step 18: Wait several minutes until you receive a notification that the registration renewal process has been successful.

Du SIM registration renewal documents

To know what’re the documents that required to renewal Du Sim registration, you can read the following:

  • A valid Emirates ID issued by the Emirates Identity Authority.
  • A valid passport.
  • A valid national ID card for citizens of the Gulf Cooperation Council.
  • Valid residence permit for foreign citizens.

Du SIM registration renewal link

To renew the du SIM registration online, go to the link du.ae, then log in the customer to his account, choose to renew the ID, then enter the required data and attach the necessary documents to complete the process successfully.

Conclusion

UAE law stipulates that SIM card registration must be renewed for all mobile phones in the Emirates from all telecommunications companies, and this is what Du has worked to provide conveniently for its customers, saving them a great deal of time and effort.

Questions & Answers

How can I renew my du card registration?

The Du card registration can be renewed either through the company’s website or through the company’s smart application.

How much is the fee for renewing Du card registration?

The du card registration renewal process is completely free and does not require any fees.

Can I renew my du card registration from the nearest customer service center to my location?

Yes, it is possible to renew the du card registration from the customer service center closest to your location, provided that you bring all the documents required for the registration renewal process.

How long does it take to renew a du card registration?

It takes a maximum of 48 hours to renew your du card registration.

Can I renew my du SIM card online?

Yes, it is possible to renew the Du card registration online through the company’s website.

References

[1]du.aeDu home16 Feb 2025