How to Refund NOL Card? Follow Step-by-Step Guide
Refund NOL Card balance is considered one of the most important services provided by the Roads and Transport Authority in Dubai in the event of the card being lost or stolen. The Authority also provides, through its website, the possibility of recovering the balance in the event of paying an excessive tariff.
Table Of Content
How to refund NOL Card balance online
To refund NOL Card balance, here’s how you can do it: [1]
- Step 1: Go to the remaining balance on Nol cards page on the Roads and Transport Authority website “from here“.
- Step 2: Enter the card number in the field designated for that.
- Step 3: Enter the mobile phone number in the box provided for it.
- Step 4: Click on the box next to “I am not a robot.”
- Step 5: Click on the Next icon.
- Step 6: Select the type of refund, cash or refund the balance to another Nol card.
- Step 7: Verify all data entered.
- Step 8: Submit data.
- Step 9: The customer will be notified via text message to his mobile phone of the success of the redemption process upon its completion.
Steps to refund NOL Card via NOL Pay App
To refund NOL Card via NOL pay App, you can follow these simple steps:
- Step 1: Download the NolPay application on your mobile phone through one of the following links:
- Step 2: Create a new account and log in to the application.
- Step 3: From the list of services, choose the Nol card balance recovery service.
- Step 4: Enter all required data.
- Step 5: Review and confirm the information, then click on the submit button.
- The application will be studied and approved within a maximum working period of four days.
Refund NOL Card link
In the event that a Nol card is lost or stolen, you can log in through the link rta.ae and enter the data related to the card and its holder in the fields designated for it, then review, verify, and send it. It is worth noting that all refund requests are approved within a maximum working period of 4 days, while requesting a refund of the excess tariff requires a working period ranging between 3 to 7 days.
Conclusion
Through its website and its official applications, the Roads and Transport Authority offers a wide range of services, such as redeeming the Nol card balance, recharging the card, and obtaining discounts for certain categories of customers, which will facilitate the use of the Nol card and manage its tasks, making transportation in the crowded streets of Dubai very easy and convenient. Ultimate comfort.
Questions & Answers
When the amount to be recovered is less than one hundred UAE dirhams, then the refund is made in cash.
No, no one else can use the personal Nol card other than its holder, as it is intended for individual personal use.
Yes, the Nol card can be used in Carrefour.
The best Nol card for tourists is the Nol Red Card if they want to stay for a short period in Dubai.
Yes, a Nol card can be added and digitized on a smartphone if the card is silver or gold.
Yes, all refund requests are accepted within a maximum working period of four days.
The customer's Nol card number and a valid mobile phone number are only required to submit a Nol card balance refund request.
There are four types of Nol card Silver, gold, red and blue.
Money can be recovered from the Nol Card through the Roads and Transport Authority website and through the Nol Pay application.
Yes, the balance can be transferred from one Nol card to another by contacting the RTA customer service team.
The minimum balance on the Gold, Silver and Blue Nol Card is 7.5 AED, while the minimum balance on the Nol Red Card is one single trip.
The maximum balance limit for the Nol Card is 1,000 AED for unregistered cards and 5,000 AED for registered cards.
The validity period of the blue, silver or gold Nol card is five years, while the validity period of the red Nol card is 90 days.
Yes, you can shop using a Nol card in more than 2,000 stores in Dubai.
The price of the Nol Red Card is two UAE dirhams.
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